How This FAQ Works for You
This page covers the questions that come up most often — from first deposit to withdrawal confirmation. We have organised answers around the things that actually matter: how local payments clear, what happens when you log in from a new device, and how to reach us when something does not look right. Deposits via bKash, Nagad, and Rocket are processed through the
wallet number shown at checkout; you confirm with your PIN and the balance appears in your account wallet once the transfer clears. Withdrawals follow a verification step where we match your account details before releasing funds. If you are in Dhaka or anywhere else in Bangladesh, the process is the same — open the app, send to the displayed number, and check
your account wallet for confirmation. Availability depends on your local law and eligible region. If your question is not covered here, our support team is reachable directly.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet